Privacy & Security
Dear contractual and business partners, VistralNova, with its registered office at Surrey, British Columbia, Canada, operates as the controller of your personal data ("PD") pursuant to the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other applicable Canadian data protection laws.
We would like to inform you that we process your personal data solely for the purpose of entering into a contractual relationship, protecting and enforcing the rights, legitimate interests, and other legitimate purposes of VistralNova in fulfilling contracts, negotiating agreements, administering or modifying contracts, and exercising the rights and obligations under the contract. The lawfulness of processing of your personal data is based on the contract (Article 6(1)(b) of PIPEDA) and legitimate interests pursued by the controller (Article 6(1)(f) of PIPEDA). Additionally, your personal data may be processed for the purpose of fulfilling statutory obligations, such as maintaining accurate accounting records as required by Canadian law. As a result of non-disclosure of the PD, it will not be possible to establish, fulfill, or manage the contractual relationship. Your personal data will be stored for a period of 10 years from the termination of the contractual relationship or as otherwise required by law.
We would like to inform you that the website vistralnova.com uses cookies, which distinguish you from other users. This allows us to improve our website and provide a better browsing experience for visitors. Cookies are small data files placed in a browser or device that contain information allowing the website to recognize a visitor. Cookies are used for the basic functionality of the website, streamlining the user environment, customizing ad content, and analyzing traffic. The lawfulness of processing your personal data through cookies is based on consent (Article 6(1)(a) of PIPEDA).
We use cookies for the following purposes: Necessary (always active, cannot be switched off) - These cookies are essential for the operation of the website. They help make the website usable by providing basic features like site navigation and access to protected areas. Without these cookies, the website cannot function properly. Statistics - These cookies help us understand how you use our website by anonymously collecting and reporting data. We use this information to improve our site and better engage with visitors. Preferences (marketing) - These cookies enable us to show you relevant content and advertisements that may be interesting and useful to you, based on your preferences.
The recipients of your personal data may include only: Our processors (e.g., external accountants, technical service providers). Third parties (e.g., legal advisors). Authorized personnel within VistralNova who need access to the data for the performance of their duties. Your personal data will not be processed or shared by other third parties unless required by law.
As a data subject, you have the following rights regarding your personal data: Right to Access: You can request access to the personal data we hold about you. Right to Rectification or Erasure: You can request that we correct any inaccurate data or delete your personal data. Right to Restrict Processing: You can request the restriction of your personal data processing in certain situations. Right to Object: You have the right to object to the processing of your personal data. Right to Data Portability: You can request that we transfer your personal data to another provider in a structured, commonly used format. Right to Lodge a Complaint: You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated. To exercise these rights, please contact us at support@vistralnova.com.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your personal data.
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. For example, personal data related to financial transactions will be retained for up to 10 years for tax, legal, and accounting purposes.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date of the latest version will be indicated at the top of this page. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal data.